Arbor Parent Portal and App
Arbor is our chosen parent portal and app, linked directly to our school management information system.
The Parent Portal is a version of Arbor accessible to guardians on a laptop or computer. The Arbor App isthe mobile version of our Parent Portal, for use on mobile devices such as smartphones and tablets.
The Parent Portal is a version of Arbor accessible to guardians on a laptop or computer. The Arbor App isthe mobile version of our Parent Portal, for use on mobile devices such as smartphones and tablets.
What can the Arbor Portal and App be used for?
You can use Arbor to:
- Take a look at your child’s key attendance information, including their average attendance for the year so far
- Edit contact details for your child such as your home address or phone number
- Register your child for an after-school club
- Register your child for an upcoming school trip
- Book wraparound care for your child
- Manage your child’s payment accounts and pay for trips directly
- Book slots at parent/guardian consultations
- Add new medical information about your child
Logging in for the first time
To login into the Parent Portal for the first time and view your child’s dashboard, open the Arbor log in page.
Click the “First time logging in” option in the bottom left corner.
Once you have logged in, we recommend that you save the Arbor Log In page to your favourites or bookmarks, so you can access it easily in future.
On your first login only, you will need to enter your child’s date of birth to access the dashboard.
Having trouble logging in? Contact us and we'll try and help you ([email protected])
Click the “First time logging in” option in the bottom left corner.
- Enter your email address. This must be the address the school has on record for you.
- Click “Set Password”
- Remember, you need to set up your Arbor parent account in a normal browser so that you can enter your child’s date of birth when the pop-up window appears.
- Once you have set your password, you need to agree to the terms and conditions to proceed to your dashboard.
Once you have logged in, we recommend that you save the Arbor Log In page to your favourites or bookmarks, so you can access it easily in future.
On your first login only, you will need to enter your child’s date of birth to access the dashboard.
Having trouble logging in? Contact us and we'll try and help you ([email protected])
Forgotten your password?
Open the Arbor log in page.
- Click the “Forgot your password?” option.
- Enter your email address. This must be the address the school has on record for you.
- Click “Request Password Reset”
- Check you email and follow the steps in the email sent from Arbor.
Download the app
Whilst you can access Arbor from a browser window on an iPad, iPhone or other mobile device, it works better through the Parent App or via the Parent Portal on a computer.
- Visit the Arbor login page or download the Arbor Parent Portal App to your mobile phone or tablet either the Apple App Store or the Google Play Store.
- Enter your email address.
- Enter the password you set when you first registered.
More than one child at Pinner Park?
If you are the Primary Guardian for more than one child in the school, you can access and view each child through the same portal by clicking on the name at the drop-down menu with the children’s names in the top-left of the home page, then change sibling.
On doing this for the first time, you will need to enter your other child’s date of birth to access their dashboard.
On doing this for the first time, you will need to enter your other child’s date of birth to access their dashboard.
Have a child at more than one school using Arbor?
When you log into the Parent Portal or the Arbor App, you can see details about your children that attend one school using Arbor.
If you have two children attending the same school, you can easily switch between students in the app or on the portal.
If you have children at more than one school your experience of logging into the Parent Portal and Arbor App will be a little different. If you use the same email address at both schools, you will be asked which school you want to log into when you log into the app or portal.
You won't be able to switch between children on the portal or app if they attend two different schools. This is because each guardian at each school will have a separate profile and account.
If you have two children attending the same school, you can easily switch between students in the app or on the portal.
If you have children at more than one school your experience of logging into the Parent Portal and Arbor App will be a little different. If you use the same email address at both schools, you will be asked which school you want to log into when you log into the app or portal.
You won't be able to switch between children on the portal or app if they attend two different schools. This is because each guardian at each school will have a separate profile and account.
Booking clubs with Arbor
Please visit our dedicated page with instructions for booking clubs and activities. Click here.
